Sparke Help Center

Boult Audio is a leading Indian brand known for its innovative audio devices, including earbuds, headphones, speakers, and wearable devices. Boult products are designed to deliver superior sound quality, ergonomic comfort, and stylish aesthetics at an affordable price. The company aims to enhance the audio experience for music lovers, fitness enthusiasts, and everyday users alike.

Yes, Boult Audio products are now available for purchase in Australia through our reselling platform. We provide access to Boult's popular audio devices, such as wireless earbuds, headphones, and speakers, all backed by Boult’s commitment to quality and innovation. We ensure that Australian customers receive genuine Boult products with local support and warranties.

We aim to deliver your Boult Audio products within 3-7 business days, depending on your location within Australia. Orders are processed and dispatched within 1-2 business days from when the payment is confirmed. Delivery times may vary based on factors such as your proximity to major cities or rural areas. During peak periods like holidays, there may be slight delays.

We accept a variety of payment methods to ensure a smooth checkout process. You can pay using major credit and debit cards (Visa, Mastercard, American Express), as well as secure online payment services like PayPal. All payments are securely processed, and we do not store your card details.

Yes, once your order is shipped, you’ll receive a confirmation email with a tracking number. This allows you to monitor the status of your package as it makes its way to you. You can check the progress at any time by entering your tracking number on our logistics partner’s website.

Absolutely. All Boult Audio products come with a 1-year manufacturer’s warranty that covers any defects in materials or workmanship. Should your product encounter any issues within the warranty period, you can contact us for assistance in arranging a replacement or repair.

If you experience any issues with your purchase, such as receiving a faulty product, you can request a refund or replacement by following the steps outlined in our Refund Policy. Typically, this involves contacting our customer service team with your order details, and we will guide you through the process.

Currently, we only ship to addresses within Australia. We are focused on delivering Boult products to Australian customers with local support. However, we may explore international shipping in the future.