Shipping Policy
Shipping Time
We aim to process and dispatch all orders within 1-2 business days. Delivery typically takes 3-7 business days, depending on your location in Australia. Please note that shipping times may vary during busy periods such as public holidays or sales events.
Shipping Cost
We offer the following shipping options:
- Flat rate: $9.99 for all orders under $100
- Free shipping for orders over $100
Shipping costs will be displayed at checkout before you complete your purchase.
Order Processing
Once your order has been placed, you will receive a confirmation email. When your order is dispatched, a second email containing your tracking information will be sent. You can use the tracking number to monitor the delivery status of your package.
Delivery Issues
If your package is delayed or lost in transit, please contact us. so we can investigate the issue with our shipping partner. We are not responsible for delays caused by external factors such as weather or postal strikes, but we will do our best to assist you in resolving the issue.
International Shipping
At this time, we only offer shipping within Australia. We may expand to international markets in the future.